Shipping, Returns & Ordering
Shipping to Germany
Delivery is currently available only within Germany. The 2026 product is available for pre-order; delivery starts in November 2026.
- Delivery method: tracked courier shipment
- Shipping cost is calculated at checkout based on destination and order weight
- Delivery starts in November 2026; estimated transit within Germany: 5–8 business days after dispatch
Ordering
- Browse products and add items to your cart
- Review your order at checkout — you can correct any errors before confirming
- Complete payment to place your order
- The contract is concluded when you receive your order confirmation email
- A confirmation email with your order details is sent after purchase
Returns
If you are not satisfied with your order, you may return unopened bottles within 14 days of delivery for a refund.
- If a bottle arrives damaged, please contact us via WhatsApp with a photo. We will arrange a replacement or refund at no additional cost.
- Return shipping costs are the responsibility of the buyer unless the item arrived damaged or defective.
- To initiate a return, contact us via WhatsApp or email.